About shipping cost

【US】Shipping/Returns

1)Lithium battery products are limited to 2 per shipment.

2)Shipping of Products
We process your order within 24 hours and will ship within 3 working days.

All shipping charges will be calculated automatically when your check out based on weight & your shipping country.

3)Free international shipping on orders over 200 USD

4)Standard  Shipping(800): 14-20days (10-800g/15USD)

5)Standard  Shipping(1500): 14-20days (801-1500g/25USD)

6)Item will be delivered to your doorstep the next 2-14 days after we shipped.

7)The delivery of ordered products may be delayed and take longer than ordinarily expected due to a natural disaster, war, incident, accident, etc., or depending on the status of customs inspection, etc.

Note: It can take up to 4 weeks from the date the package is shipped to clear international customs and arrive at international destinations.

8)The amount payable for the purchase of a product is the total of the price of such product and the shipping charges therefor. 

9)Depending on the country or area to which the ordered product is shipped, customs duties, etc. (import tax, value-added tax, customs fees, etc.) may need to be paid separately. In such case, the user must bear such customs duties, etc.

10)We accept major credit cards (Visa, MasterCard and American Express) , Paypal as payment.

11)Return

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support-jpn@crops-sports.com


12)Refund 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.